Search My Store ushers in the end of “Where is (item) located?” as we know it
Picture this: You’re standing in one of our more than 4,300 stores and you can’t find the cranberry juice for your holiday party and, worst of all, you’re in a big hurry. No need to flag down an associate, you just open your Walmart mobile app, type in ‘cranberry juice’ and the Walmart app will tell you which cranberry juice products we carry along with their aisle location and a photo. It’s that easy. Called Search My Store, this new feature allows Walmart shoppers to search a particular store for nearly any item on their list – electronics, toys, groceries, gifts and more.
Search my Store is a great example of how we are using core online capabilities, such as search, to address key pain points of our Walmart store shoppers. For anyone who has ever wondered where in the store you might find (insert any product here), “Search My Store” may be the next best thing to sliced bread…which the app will tell you is located in Aisle D2 (at my local Walmart, anyway). Think of it as a personal shopping associate for your local Walmart, always with you whenever you need it.
The goal of Search my Store is to help customers find the items they need more quickly and make shopping at Walmart easier, faster and more accessible. We’re off to a great start as over 99% of our stores have already been searched by Search my Store and we plan to make additional improvements based on feedback from our customers.